Executive Answering Service
Lincoln, Nebraska
68521
Phone: (402) 476-2731
Website: liba.org
Services Offered:
■ Business Answering
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User Reviews for Executive Answering Service:
| Dependable: | 1 / 5 |
| Flexible: | 1 / 5 |
| Professional: | 1 / 5 |
| Responsive: | 1 / 5 |
| Overall Rating: | 1 / 5 |
Comments made about Executive Answering Service:
Mary - Lincoln, NE Unprofessional staff, seems untrained and lack of knowledge of what they are to do. Hold times are high which results in loss of business for clients. Poor customer service. Not good. John - Lincoln, NE As a patient of a medical office that uses this answering service, it took over 13 minutes last Saturday to get a message to my Dr. The girl (she sounded like she was 15) who took the message didn't even know how to pronouce my Dr's name and then said she didn't know when he would call me or if he was even available to talk to me. It was almost like she didn't know anything about the business she was answering for. The operator wasn't nice to me or empathic with what I needed. I was worried that no one would call me as the answering service just doesn't sound reliable. John - Undisclosed Location As a patient of a medical office that uses this answering service, it took over 13 minutes last Saturday to get a message to my Dr. The girl (she sounded like she was 15) who took the message didn't even know how to pronouce my Dr's name and then said she didn't know when he would call me or if he was even available to talk to me. It was almost like she didn't know anything about the business she was answering for. The operator wasn't nice to me
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