Answering America By PowerVoice
Clearwater, Florida
Phone: (888) 566-7693
Email: info@PowerVoice.net
Website: www.PowerVoice.net
Services Offered:
■ Business Answering
■ Medical
■ Urgent Medical
■ Appointment Setting
■ Conference/Event Registration
■ 800 Toll Free
■ Order Entry
■ Customer Service
■ Help Desk
■ Inbound Telemarketing
■ Outbound Telemarketing
Description:
24 hour live agent answer
Internet message retrieval
Customized message templates
Text and voice message retention
Customized delivery options
Customized call screening options
Professional, prompt and accurate
HIPAA compliant secure messaging
Accurate, relevant message content
Digital archive for liability protection
Saves money by filtering caller requests
Delivery anywhere, anytime, to any device
Telemessaging and Paging Solutions
-24 hour 7 days live Telephone Answering
-Bilingual services & Multi-lingual interpreters
-Virtual Receptionist/ Call Transfer
-Emergency Dispatch
-Medical Answering Professionals (We are 100% HIPAA Compliant)
-Dealer Locater/ Directions
-National Pagers - Alpha-Numeric *Guaranteed Message Delivery*
Order Entry Solutions
-Inbound National 800/866/877/888 Numbers (your number or ours)
-We can provide you with proactive sales support leading to higher conversion rates and increase the order amount at the point of purchase
-We utilize multiple call center routing and call allocation to manage large spikes in call volume
-Direct TV/Advertising Media Responses
-Inbound Catalog Sales
-Information Requests
-Order Taking
-Credit Card Processing
-Seminar and Event Registration
Customer Relationship Management Solutions
-Customer Care Services
-Help Desk
-Disaster Back-Up
-Overflow
-Emergency Escalation
-Roster Management (Trouble Ticket & Work Order Management)
-Customer Service & Sales
-Product Recall Management Services
-Corporate Hotline Services
-E-mail Response Services
-Multiple Call Center Volume Routing
-Shared Operator Service, Dedicated or Blended
-Travel, Leisure, Concierge Services
IVR (Interactive Voice Response) and Voice Mail Solutions
-Small Business Package
-Corporate Package
-Standard or Custom Packages
-Local & Toll Free Numbers
-Enhanced with Live Operator Assistance (if needed)
-Inbound Lead Rotation
-Automatic Call-Direct Service
-IVR Outbound and Inbound Telesales & Broadcast
-EVOX Voice-to-E-mail Retrieval
-Automated Dealer Locate
-Automated 401K/Pension Program Management
Internet Live Agent Chat Solutions
-Implemented within 48 hours of signing up for the service
-Works with all standard browsers
-Immediate access to a live agent
-No need to disconnect modem and dial an 800#
-Personal service at the point of sale that answers your customers' specific needs
-Easy-to-use, intuitive interface with no special setup
-The ability to conduct a conversation using a secure environment
-The ability to leave a message for a specific agent if unavailable
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